Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in Fedeli garments?
We specialize in the world's finest natural fibers, including premium Giza cotton, sustainably sourced Mongolian cashmere, and high-performance technical fabrics designed for longevity and comfort.
How long does shipping take?
Standard domestic orders are typically delivered within 3-5 business days. International shipping varies by location but generally takes 5-10 business days via our premium courier partners.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items in their original packaging with tags attached. Please note that personalized or final sale items are not eligible for return.
How do I care for my Fedeli knitwear?
To preserve the quality of your garments, we recommend hand washing in cold water with a specialized wool detergent or professional dry cleaning. Always dry flat and avoid hanging knitwear to prevent stretching.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Duties and taxes are calculated at checkout for most destinations to ensure a seamless delivery process without unexpected fees.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.